Terms & Conditions

Definitions

  • Seller: Arteana Fashion ApS
    VAT Number: DK41518995
    Registered with the Chamber of Commerce (DK) under number 41518995
    Address: Nyker Strandvej 40, 3700 Ronne, Denmark
    Phone: +45 51 99 42 12
    Email: hello@arteanafashion.com

  • Buyer: A natural person who is 18 years of age or older, and who is not acting in the context of a profession or business, with whom the Seller concludes an agreement.

  • Order: A request placed by the Buyer for the purchase of one or more Products from Arteana, following the procedure outlined in Article 2.1.

  • Product: An item offered for sale by the Seller on the Arteana website.

  • Purchase Price: The price of the Product as listed on the website, including VAT (if applicable) and shipping costs.

  • Agreement: The contract formed between the Buyer and Seller upon acceptance of the Order.

Website: www.arteanafashion.com

ARTICLE 1. APPLICABILITY OF THE GENERAL TERMS AND CONDITIONS

1.1 These General Terms and Conditions govern all offers, orders, agreements, and other legal relationships between the Buyer and Seller with respect to the use of the Website, including the purchase and sale of Products via the Website.

ARTICLE 2. CONCLUSION AND CONTENT OF THE AGREEMENT

2.1 An Agreement will be concluded when the Seller accepts an Order from the Buyer placed on the Website. The Buyer must:

  • Select the desired Product and add it to the cart.
  • Provide their address details (billing and, if applicable, a different delivery address).
  • Review the order and select the payment method.
  • Place the Order.

Upon confirmation by the Seller, the Buyer will receive an email confirming the Order.

2.2 The Seller reserves the right to reject an Order for various reasons, including:

  • Orders exceeding a total of €5000.00.
  • Incorrect or incomplete Buyer details.
  • Failure to receive payment within the agreed timeframe.
  • Previous non-compliance with payment obligations.
  • Previous failure to accept or collect Orders.
  • Obvious pricing errors or mistakes on the Website.

2.3 The Seller will retain the Agreement for a minimum of seven years and will make it available to the Buyer upon request via the contact details provided on the Website.

ARTICLE 3. DELIVERY METHOD AND DELIVERY DATES

3.1 Products will be shipped using a carrier designated by the Seller.

3.2 Delivery will take place within 14 days of the Agreement, provided the Seller has received the full Purchase Price. If a longer delivery period is agreed upon, the Seller will adhere to that timeframe.

3.3 The Seller will do its best to meet the delivery date but cannot guarantee delivery on that date due to factors outside of their control, such as third-party services.

3.4 In case of delays or inability to deliver, the Buyer will be notified within 14 days and may choose to cancel the Order free of charge before shipment.

3.5 Risk of damage or loss of the Product is transferred to the Buyer upon delivery.

ARTICLE 4. PRICE AND PAYMENT

4.1 Prices are listed in euros, inclusive of VAT (if applicable), and exclusive of shipping costs. Shipping costs will be charged separately.

4.2 The Seller reserves the right to adjust prices without notice. The price valid at the time the Order is placed will apply.

4.3 Payment must be made according to the options available on the Website and must be completed prior to shipment, unless otherwise stated.

4.4 The Buyer is responsible for notifying the Seller of any errors in payment details provided.

4.5 If the Buyer fails to make payment on time, the Seller may charge interest on the overdue amount as per applicable laws.

ARTICLE 5. RIGHT TO RETURN

5.1 The Buyer has the right to return the Product within 28 days of receiving it, without giving a reason, as long as the Product is unused, undamaged, and in its original packaging.

  • Returns must be made following the Seller's specified procedure.
  • The Buyer may exchange the Product for another, but if they want a different item, they must place a new order.
  • The Seller will cover the return shipping costs.

ARTICLE 6. COMPLAINTS

6.1 The Buyer must inspect the Product upon delivery and inform the Seller of any visible defects or complaints within a reasonable time frame. Complaints must be submitted in writing and fully substantiated.

6.2 The Seller will respond to complaints within 14 days. If additional time is needed to process a complaint, the Buyer will be informed of the expected resolution timeline.

6.3 The Seller is not liable for minor deviations in product size, color, or finish that are generally accepted in the industry.

6.4 The Buyer must cooperate if a Product is recalled due to safety issues and notify the Seller if they suspect any defects that may require recall.

ARTICLE 7. INTELLECTUAL PROPERTY RIGHTS

7.1 All marks, product names, logos, designs, and other intellectual property rights (IP Rights) are owned by the Seller or its affiliates. The Buyer agrees not to use these rights in any way that could harm them.

ARTICLE 8. RETENTION OF TITLE

8.1 The Seller retains title to any Products delivered until the Buyer has fully paid for them, including any other outstanding amounts owed under the Agreement.

ARTICLE 9. GUARANTEE AND LIABILITY

9.1 The Seller is not liable for any indirect or consequential damages arising from the Agreement. Liability is limited to the Purchase Price of the Product in case of direct damages, except in cases of bodily injury or death.

ARTICLE 10. APPLICABLE LAW

10.1 These Terms and Conditions are governed by Danish law. Any disputes will be subject to the competent court in Copenhagen, Denmark.

ARTICLE 11. INVALID PROVISIONS

11.1 If any provision in these Terms and Conditions is found to be invalid, the remaining provisions will remain in effect, and the invalid provision will be replaced by a valid provision that best reflects the intent of the original.

ARTICLE 12. AMENDMENT TO THE GENERAL TERMS AND CONDITIONS

12.1 The Seller reserves the right to amend these Terms and Conditions at any time. The most recent version will be available on the Website, and the Buyer will be informed of changes via email if necessary.

DISCLAIMER

The rights to the Website and all associated content (including information, products, services, etc.) are owned by Arteana Fashion ApS or its licensors. The Seller may amend the Website or its content at any time without prior notice.

Arteana Fashion ApS grants the Buyer a non-exclusive, non-transferable right to use the Website for personal use only. Unauthorized use, including copying, distribution, and linking, is prohibited.

Arteana Fashion ApS makes reasonable efforts to ensure the accuracy of the Website content but does not guarantee its completeness. Use of the Website is at the Buyer’s own risk. The Seller does not guarantee uninterrupted or error-free operation of the Website.

Arteana Fashion ApS is not liable for any damages arising from the use or inability to use the Website, including issues such as delays, loss of data, or virus infections.