Privacy Policy

Effective Date:

At Arteana Fashion ApS, we value your privacy and are dedicated to protecting your personal information. This Privacy Policy explains what data we collect, how we use it, and your rights in relation to your personal information.

1. Data Controller

Arteana Fashion ApSNyker Strandvej 40,3700 Ronne, Denmark

2. What Personal Data We Collect

We may collect and process the following types of personal data:

  • Contact Information: Name, email address, and other details you provide.
  • Payment Information: For order processing (e.g., credit card or payment platform details).
  • Browsing Data: IP address, device details, and usage data collected during your visits.
  • Cookies and Tracking Data: Information gathered via cookies and other tracking technologies.
  • Data You Provide Voluntarily: Information you share through contact forms or other interactions.

3. Why We Collect Your Data

Your personal data is processed for the following purposes:

a) Managing Transactions and Services

  • Processing orders, payments, returns, warranties, and after-sales support.

b) Responding to Your Requests

  • Handling inquiries, reservations, or issues submitted through our website.

c) Compliance with Legal Obligations

  • Ensuring compliance with applicable laws, including anti-money laundering and tax regulations.
  • Establishing, defending, or exercising legal claims.

d) Marketing and Customer Engagement

  • Conducting research and market analysis.
  • Sending newsletters and promotional material about Arteana’s products, services, and events.
  • Inviting you to participate in Arteana-hosted or partnered events.

4. How We Process Your Data

We process your data using secure, automated, and manual methods to ensure its confidentiality and integrity.

  • Internal Processing: Your data is managed only by authorized Arteana personnel.
  • Third-Party Processing: When necessary, third parties (e.g., IT providers, logistics services, marketing agencies) may process data on our behalf under strict confidentiality agreements.

5. Sharing Your Data

We do not sell your personal data. Your information may only be shared with trusted third parties when necessary for:

  • Payment processing and fraud prevention.
  • Delivery of products and services.
  • Technical support and system maintenance.
  • Marketing campaigns and customer relationship management.

These third parties act as data processors and comply with all legal requirements for data protection.

6. Your Rights Under GDPR

If you are located in the European Economic Area (EEA), you have the following rights regarding your personal data:

  • Access: Request a copy of the personal data we hold about you.
  • Correction: Request corrections to inaccurate or incomplete data.
  • Deletion: Request that we delete your personal data, where legally permissible.
  • Restriction: Request limited processing of your data in specific circumstances.
  • Portability: Request to receive your personal data in a structured, commonly used format.
  • Objection: Object to processing, particularly for marketing purposes.

To exercise these rights, contact us at: customercare@arteanafashion.com. We will respond within one month, as required by GDPR.

7. Cookies and Tracking Technologies

Arteana uses cookies to enhance your browsing experience and improve website functionality. Cookies may collect information about your device and online activity. For details on how we use cookies and manage preferences, see our Cookie Policy.

8. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy or to comply with legal requirements.

9. Data Security

We take appropriate technical and organizational measures to safeguard your personal data against unauthorized access, alteration, disclosure, or destruction.

10. Updates to This Policy

We may revise this Privacy Policy periodically to reflect changes in our business practices or legal obligations. Any updates will be posted on this page with a revised effective date.

11. How to Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please reach out: customercare@arteanafashion.com

By using our website, you agree to the terms of this Privacy Policy. Thank you for trusting Arteana with your personal data.